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Service concept
good quality, excellent service for you to create more value!
"Xinbaoda metal products" expectations, and constantly improve the quality of service, excellence, "sincere service" is the eternal theme of "Xinbaoda metal products. "Xinbaoda metal products" in strict accordance with the IS09001-2000 quality system certification requirements, strict quality control, responsibility to people, to ensure the healthy operation of production, sales and service. Strengthen communication with users, dedication to provide our customers with excellent products, perfect service. We hereby make the following commitments:
product standards:
products are designed, manufactured and accepted in strict accordance with China GB, HG standards and American API standards. The hardness of the sealing surface meets the specified requirements and the width exceeds the standard.
pre-sales service:
product introduction, technical exchange, non-standard product design, troubleshooting.
Service in Sale:
Trustworthy Contract to Ensure Timely Supply and Keep in Contact with Customers at Any Time. For special or copied products, our factory arranges technicians to provide after-sales service for users to use and troubleshoot
products:
1, "Xinbaoda Metal Products" brand products have a quality period of 12 months from the date of delivery, and "Three Guarantees" service (return, replacement and warranty) is implemented.
2. During the use of products, our factory regularly organizes technical and quality inspection personnel to visit and solicit feedback from users on product quality, usage status, improvement opinions, etc., so as to further improve product quality.
3, respond quickly to user complaints about quality problems, and after-sales service personnel will rush to the scene within 24-36 hours (48 hours outside the province).
4. For after-sales service, users are required to fill in the quality feedback information form after the service and make appraisal opinions so as to improve the service quality of Qigao.
1. If the customer has special requirements for the product, the following instructions shall be provided in the order contract:
a, structural length;
B, connection form;
c, nominal diameter, full diameter, reduced diameter, pipe size;
d, operating medium, temperature and pressure range;
e, test, inspection standards and other requirements
2, the factory can configure various drive devices according to customer specific requirements.
3. If the customer provides the determined product type and model, the customer should correctly explain the meaning and requirements of the model, and sign the contract under the condition that the supply and demand parties understand the same.
4, futures, ordering customers please first call the letter to tell the required valve model, specifications, quantity and delivery time, place, and according to the total 30% advance deposit or full payment in a timely manner into our factory account, the rest of the payment to be remitted before delivery, in order to arrange delivery in a timely manner.
Sales Network
